Master Customer Agreement: Acceptance of Terms
This Master Customer Agreement
constitutes a binding contract between you, the Customer, and Just Yatra Holidays And
Resorts Private Limited with regard to the use of various services that are
Provided by Just Yatra Holidays
And Resorts Private Limited.
Disclaimer of Warranties/Limitation of
Liability
1.1 Just Yatra Holidays And
Resorts Private Limited has endeavored to ensure that all the information
provided by it is correct, but Just Yatra Holidays And Resorts Private Limited
neither warrants nor makes any representations regarding the quality, accuracy
or completeness of any data or information from any third party service
provider.
1.2 To the extent Just Yatra
Holidays And Resorts Private Limited acts only as a booking agent on behalf of
third party service providers, it shall not have any liability whatsoever for
any aspect of the arrangements between
the service provider and the customers as regards the standards of services
provided by the service providers. In no circumstances shall Just Yatra
Holidays And Resorts Private Limited be liable for the services provided by the
third party service provider.
1.3 Although Just Yatra Holidays
And Resorts Private Limited makes reasonable commercial efforts to ensure that
the description ,accommodation,
transportation are correct, it does not, however, take responsibility for changes that occurred due
to human or technical errors or for any loss or damages suffered by any
customer/tourist due to any personal reason like drinking habit or
behaviors. Also, Just Yatra Holidays And Resorts Private Limited is not
the service provider and cannot therefore control or prevent changes in the
published descriptions or oral representations, which are always based upon
information provided by the service providers.
1.4. The tourists are requested
to verify the accuracy of all information on their own before undertaking any
reliance on such information.
1.5 Just Yatra Holidays And
Resorts Private Limited does not, by offering travel related services to
particular destinations, represent or warrant that travel to such destinations
is without risk, and shall not be liable for damages or losses that may result
from travel to such destinations.
1.6 In no event shall Just Yatra
Holidays And Resorts Private Limited be liable for any direct,
indirect,punitive, incidental, special, consequential damages or any other
damages resulting from: (a) the use or the inability to use the services; (b)
the cost of procurement of substitute goods and services or resulting from any
goods, information or services purchased or obtained or messages received or
transactions entered into through the services; (c) unauthorized access to or
alteration of the tourist's transmissions or data; (d) any other matter
relating to the services; including, without limitation, damages for loss of
use, data or profits, arising out of or in any way connected with availing
services from JUST-YATRA Holidays And Resorts (P) LTD. These limitations,
disclaimer of warranties and exclusions apply without regard to whether the
damages arise from (a) breach of contract, (b) breach of warranty, (c)
negligence, or (d) any other cause of action, to the extent such exclusion and
limitations are not prohibited by applicable law.
1.7 The maximum liability on part
of Just Yatra Holidays And Resorts Private Limited arising under any circumstances, in respect of any services
availed, shall be limited up to a maximum of the refund of total amount
received from the customer for availing the services less cancellation ,and
service used as per standard rate or others charges, as may be applicable. No
refund will be made if cancel within 7days for hotel booking and car rental
however for the flight bus and train booking the refund for cancellation will
made on actual refund basis. The customers are requested to check the fare rule
before buying the tickets. Some bookings are non refundable in such case no
refund will made and if cancel in no case the liability shall include any
consequential loss, damage or additional expense whatsoever.
1.8Just Yatra Holidays And
Resorts Private Limited a travel management company under Indian company Act
1956 provides various travel related services through its Website
www.justyatra.com retail outlets, mobile-cellular technology as well as through
e-mail which is linked by thirdly party
service provide.
1.9 Just Yatra Holidays And
Resorts Private Limited shall provide you ("Customer") travel-related
information, pricing, availability and reservations for airlines, hotels,
railway, holiday packages, and bus and car rentals across cities and rural
areas throughout India and abroad ("Service"). This Service may be
availed by the Customer in India at any time during the year as is offered by
various third party vendors like airlines, hotels, etc. ("Service
Providers").
2.0 Just Yatra Holidays And
Resorts Private Limited Services are offered to the Customer conditioned on
acceptance without modification
of all the terms, conditions and notices contained in this Agreement. For the
removal of doubts, it is clarified that availing of the Services by the
Customer constitutes an
acknowledgment and acceptance by
the Customer of this Agreement and If the Customer does not agree with any part
of such terms, conditions and notices, the Customer must not avail Just Yatra
Holidays And Resorts Private Limited Services.
2.1 Additionally, the Service
Provider itself may provide terms and guidelines that govern particular
features, offers or the operating rules and policies applicable to each Service
(for example, flights, hotel
reservations, packages, etc.).
The Customer shall be responsible for ensuring compliance with the terms and
guidelines or operating rules and policies of the Service Provider with whom
the Customer elects to deal, including terms and conditions set forth in a
Service Providers' fare rules, contract of carriage or house rules.
2.3 Just Yatra Holidays And
Resorts Private Limited at its sole discretion reserves the right not to accept
any order placed by the customer without assigning any reason thereof. Any
contract to provide any service by Just Yatra Holidays And Resorts Private
Limited is not complete until full money towards the service is received from
the customer and accepted by JUST-YATRA Holidays And Resorts (P) LTD.
2.4 Just Yatra Holidays And
Resorts Private Limited will not be liable in any way for any compensation for
the delay/cancellation/diversion of any Domestic or International flights
including onward journey on connecting airlines. Just Yatra Holidays And
Resorts Private Limited does not provide any alternative flight/Transportation
or refund. Customers are requested to claim/arrange/book directly to airlines.
Just Yatra Holidays And Resorts Private Limited does not allow cancellation for
your Holiday packages due to airline’s delay/cancellation/diversion, or any
means of transportation delays. All Holiday package bookings are non refundable.2.6
If a customer ask for alternative arrangement or re-booking for flight/hotel
the customer will be responsible to pay the full amount for re-booking. Just
Yatra Holidays And Resorts Private Limited will not liable for any loss arising
from such booking.
All the booking voucher and
tickets will be provided 3 days prior to departure
All right Reserved@Just Yatra Holidays And
Resorts Private Limited Administrative branch
